AI Automation
Agency in Lebanon.
Workflows and AI agents that run your business without manual work.
- An AI automation agency in Lebanon, for businesses in Lebanon and the GCC.
- Any area of your business automated with n8n, Python and Claude, inside your tools, run for you after launch.
- Six areas below as examples. Classic workflows first, a model only where a step has to read, judge or write.
Every area of your business. Real workflows in each.
One business, many areas. The six most common are below, and the same method applies to any other. Most businesses start with one area and add the next once the first one runs.
Sales and leads
From the first message to a signed quote.
- A new lead gets a personal reply in under a minute, day or night.
- Qualified, in the CRM, assigned. Follow-ups sent until someone answers, then stopped.
- Prospect lists built from Maps and directories, enriched and scored.
Customer service
Answers in seconds, a human when it matters.
- A chatbot on your site, or on the channel your clients use, answering orders, hours and bookings in Arabic, French or English.
- Emails sorted by intent and urgency, replies drafted in your voice.
- Google reviews watched and answered, the angry one escalated.
Customer retention
Customers who come back on their own.
- Abandoned carts and checkouts get a personal email at the right moment, silent customers a message before they are gone.
- Failed payments recovered, trials and renewals followed, lapsed clients won back.
- Reviews asked after delivery, appointments reminded the day before.
Social media
Two tools: a Video Editor and Social Autopilot.
- Video Editor: your raw videos cut, subtitled and formatted for every platform, safe zones included.
- Social Autopilot: posted on Instagram, Facebook, YouTube and TikTok, a caption written per platform.
- One tool or both, built once in your accounts, instead of an editor paid every month.
Reporting and data
Your numbers watch themselves.
- A Monday summary: what changed this week, and why.
- Dashboards fed from your tools, no exports.
- An alert the moment a number moves.
Operations and finance
The back office runs itself.
- Lead to proposal, proposal to contract, contract to invoice, invoice to receipt. Nothing retyped.
- Expenses read from a photo straight into your accounting.
- Every step posted into the accounting and the ERP, with a person only where money moves.
Look at your week.
You did not start your business to spend your nights on Excel. But look at your week: invoices sent one by one, the same WhatsApp questions, files filled by hand. The same tasks, again and again.
Typed by hand, everywhere
Leads copied into the CRM, orders re-entered for the invoice, the same client details in five tools.
Follow-ups that slip
A quote never chased, an invoice sent late, a question left hanging. The step lived in someone's head.
Tools that do not talk
CRM, WhatsApp, invoicing, accounting and sheets, each one an island. Every hand-off is a manual step.
Most of your week does not need AI. Some of it does.
The test is simple. If a step can be written as a rule, if this then that, it is a classic workflow. If a step has to read, judge or write, it needs a model. We build both, and we say which is which before we start.
Classic workflows
No AI. A trigger, a rule, an action.
- Hand-offs. The order arrives, the invoice goes out.
- Data sync. Sales land in your sheet. Nobody types them.
- Documents. Quotes, contracts and invoices filled from your data, in your template.
- Routing. The right lead to the right person, by a rule: area, product, budget.
- Reminders. Unpaid invoice, silent quote: the reminder goes out.
- Scheduling. Appointments booked, confirmed and reminded. No-shows chased.
AI workflows
A model, where it earns its place.
- Extraction. An email, a PDF or a voice note read into clean fields.
- Triage. Messages sorted by what they ask and how urgent they are, before anyone reads them.
- Drafted replies. The client asks, the answer is ready in your voice.
- Summaries. A week of calls turned into three lines.
- Sentiment. A frustrated client or a hot lead spotted in the words, not in a form field.
- Agents. A multi-step task handled end to end, with an approval before anything leaves.
We start with the plain workflow. We add a model only where the plain version cannot do the job, and never where a rule does it better.
Four steps, every time.
- 1
Understand
Your business, your tasks, how you work.
- 2
Choose
What to automate, and what stays human. Not everything should be automated.
- 3
Build
In n8n and Claude, inside the tools you already use. Tested on real data.
- 4
Run
We run it after launch. A failed step pings us, not you.
The goal is not to replace people. The goal is to give you your time back for your business.
Beyond the workflow.
A frustrated client, an urgent request or a hot lead spotted in a message, a review or a call, and escalated before it is lost.
A price request read from the email, a draft quote built from your price list and your template, approved in one tap.
Contracts, invoices, IDs and photos of receipts read into clean data: dates, amounts, obligations, anomalies.
An assistant that answers your team or your clients from your own files and prices, and cites the source.
Customers going cold, products about to run out, a competitor price that moved: scored and watched every day.
Research a lead, fill a form, compare quotes, update three tools: multi-step tasks run end to end, with an approval before anything leaves.
Who we build this for in Lebanon.
The workflows differ, the method does not. Five kinds of business, and what runs on its own in each.
A shop or an online store
An order paid on the store or at the POS creates the invoice and updates the stock in both places. A cart left at checkout gets an email two hours later with the exact products. A delivery question at 22:00 is answered from your zones and delays, and a complaint goes to a person with the whole thread. Reviews are asked a few days after delivery and answered in your voice.
A clinic or a lab
A booking on the site or by message lands in the calendar, the patient gets a reminder the day before and two hours before, and a no-show is offered a new slot. The intake form filled on the phone is read into the patient file. Lab results ready trigger a message with the pickup rule. The monthly report counts appointments, no-shows and new patients per source.
A restaurant or a hotel
A reservation request in Arabic, French or English is confirmed with the table or the room, and a reminder goes out the day before. A guest question about hours, menu or parking is answered from your data. Every Google review is answered within the day, the bad one escalated to the owner. Occupancy and covers land in a Monday summary.
A distributor or a trading company
A price list sent to a client is built from your ERP, in the right currency. A purchase order received by email becomes lines in your system without retyping. A supplier invoice photographed is read and posted. Unpaid invoices are chased at J+7 and J+14, and stock below the threshold triggers the reorder.
A service business or an agency
A lead from the site or a Meta form gets a personal reply in a minute and a slot to book. A signed contract creates the folder, the invoice schedule and the onboarding checklist. Proposals go from a form to a PDF to the CRM. The weekly report per client is written before the meeting, from your tools.
If you are wondering what to automate first, read where Lebanese SMEs should start with automation.
The tools, and why these.
We connect what you already run, we do not make you switch. Everything works in Arabic, French and English.
Hosted on our own server, with Python where a step needs code. Your data stays yours and there is no per-task bill.
Used where a step needs reading, judgment or language. Nowhere else.
WhatsApp Business, Google Workspace, your CRM, Shopify or Odoo: the workflows run inside the accounts you already have.
The workflows are built in your n8n space and your tools, with your access. Nothing leaves when we do.
If you are comparing platforms, read n8n vs Zapier vs Make before you decide.
Who this is for.
- Owners doing too much by hand: invoices, follow-ups, files, the same WhatsApp answers
- Teams where a lead, a quote or a payment slips because someone forgot
- Stores, clinics, restaurants, distributors and service businesses in Lebanon and the GCC
What clients say.
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Related articles.
Automation for Lebanese SMEs: Where to Start
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n8n vs Zapier vs Make in 2026: Which One Actually Scales for Growth Teams
n8n, Zapier, and Make are the three workflow automation platforms growth teams pick from in 2026. Here is how they compare on cost, control, and AI integration.
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AI Workflow Automation, answered.
Straight answers on what is included, timing, and how we work.
Anything repetitive in sales, customer service, operations and finance, marketing, reporting or HR: a lead answered in a minute, a quote turned into an invoice, a supplier invoice read into accounting, a chatbot that answers from your prices, a Monday report. If someone does it the same way every time, it can usually run by itself. The map we write first says what should, and what should stay human.
Yes. Chatbots and drafted replies work in Arabic, French and English, and switch when the customer does. Prices, stock and dates are read from your systems, never guessed.
We are based in Byblos and work with businesses in Beirut and across Lebanon, on site or remote. The build happens inside your tools, so most of it runs remotely. Discovery and hand-over can happen at your office in Beirut.
It depends on how many workflows you need and which tools they connect. We scope it after a 20-minute call and a look at your current process, then send a clear quote.
No. We build on n8n, hosted on our own server, and in Python where a step needs code. No per-task bill, no data passing through a third-party platform, and the workflows stay yours. Most of a business runs on plain workflows: a trigger, a rule, an action. We add Claude only where a step needs reading, judgment or language: reading an email, sorting a request, drafting a reply.
No. The goal is not to replace people. The goal is to give you your time back for your business. Automation removes the copying, the chasing and the retyping. Your team keeps the work that needs a human.
Every workflow ships with error handling, logs and alerts, so a failed step pings us instead of silently breaking. Anything that moves money or goes out to a client waits for a human approval first.
Let's take the busywork off your team.
Chat with us on WhatsApp or book a call. We look at your week and show you what to automate first, and what should stay human.
