Layer 3 / Growth Leverage

Customer Retention Automation.

Acquiring a customer costs money. Losing them costs more. We build automated retention systems that catch voluntary churn before it happens, recover failed payments, re-engage inactive customers, and turn one-time buyers into repeat revenue. Email-first, data-driven, fully automated.

What we do

Deliverables.

Retention and churn audit

Analyze repeat purchase rates, churn patterns, failed payment rates, and lifecycle gaps. Identify where customers drop off and why.

Email flow architecture

Welcome series, post-purchase nurture, abandoned cart recovery, win-back sequences, VIP tiers, and re-engagement campaigns. Built, tested, and deployed.

Failed payment recovery

Automated dunning sequences for failed charges: email reminders, retry logic, and escalation flows that recover revenue before subscriptions cancel.

Churn prevention and monitoring

Automated alerts on churn signals: declining engagement, subscription downgrades, inactivity windows. Trigger retention offers before the customer leaves.

Fit

Who this is for.

  • E-commerce and subscription businesses with high churn or low repeat purchase rates
  • Brands spending heavily on acquisition but losing customers after the first order
  • SaaS or service businesses with involuntary churn from failed payments
Growth Leverage

Other services in this layer.

Retention setup

Turn one-time buyers into repeat customers.

We build the automated sequences that keep your customers coming back.